“Lucien Cattrysse and his ISO 9001 audit team have been great at putting our employees at ease — you could tell the difference that the focus was going to be on performance. As well, Lucien was very responsive in all communications. His approach was one of flexibility. Thank you, Lucien for being so accommodating. Our tight timelines have made for some weekend homework. We really appreciate your help.”
Elaine Moores
Manager: QMS // ISO
Environment Canada // Weather and Environment Service
“We are writing to comment on the positive outcomes of the findings we received during the last audit cycle. …the Vice-Presidents responded with a resounding commitment to programs and a determination to correct the findings, resulting in comprehensive corrective action involving all levels of personnel. Lucien, your presentation at the closing meeting made all the difference.”
Dan Robitaille
Manager: Quality, Evaluation and Support, Technical Operations
NAV CANADA
“The Royal Canadian Mint embarked on the journey to become certified under the Quality Management System standards of ISO 9001:2000 under the leadership of Lucien Cattrysse. He provided these services consistently in an extremely professional manner. When Lucien conducted our audits, he did it so objectively and the quality of his services met all of our expectations. Due to our long term relationship with him, our level of comfort in our dealings with him has remained consistent and lasting.”
Roy Yogasingham, P.Eng.
Director, Quality Systems and Lean Office
Royal Canadian Mint
“We engaged Lucien Cattrysse when he was with KPMG to be our registration auditor for ISO 14001. We have found years later with CAPPA that he brings a value-added approach with experience in the electrical utility sector. He takes the time to understand our organization, is flexible with multiple site sampling arrangements, and has maintained a high level of quality and consistency to his interpretations.”
Bernard Ryan
Director: Environment
Newfoundland Power
“We engaged Lucien Cattrysse to be our consultant for our ISO 14001 and OHSAS 18001 Registration activities. We found that he brought a value-added approach along with taking the time to understand our particular sector (Marine Industry). He also took the time to understand our organization’s position within the sector, and to suggest several innovations while maintaining a high level of quality, integrity and professionalism to his interpretations.”
Eddy Glasspool
Quality and Environmental Manager, Health & Safety Coordinator
CSMG – 2010
“In contracting Lucien Cattrysse to advise OPG Ottawa/St. Lawrence Plant Group on our ISO 14001 implementation, we were extremely impressed with his expertise both from an environmental and an ISO perspective. We certainly appreciated that he focused on development of a relevant system for our business to achieve registration. I am very satisfied with Lucien’s work and would recommend his services.”
Ron Threader
Environmental Advisor
Ottawa/St. Lawrence Hydroelectric Plant Group
Ontario Power Generation
“How likely is it that we would recommend CAPPA to a colleague or friend? Without hesitation!”
Hagen Hohn
Director of Quality
Mitel Corporation