CAPPA clientele are among organizations looking to improve performance and manage risk in using ISO standard-based management systems which combine and integrate management of performance and environmental risks, health and safety risks, and risks to quality/customer satisfaction. Service lines also include greenhouse gas emissions validation and verification, qualifications for which also are held by CAPPA Management Inc.

CAPPA Management Inc. service lines concentrate on three areas:

ISO Registration Auditing and Training Services

3^rd Party Audit  CAPPA Management Inc. can deliver 3^rd party independent registration auditing services in support of ISO and related standard certification. CAPPA has an affiliation agreement with 3^rd party registrars TÜV and KIWA to provide ISO registration auditing services. During 2008, the firm surpassed a career 950 audit days for ISO 9001, ISO 14001 and OHSAS 18001 organization registrations.

Training  CAPPA Management Inc. can provide a range of training courses to assist your organization in management system implementation and verification, ranging from delivery of on-site 2hr Senior Executive Briefings, to more in-depth public or on-site courses for Lead Auditor, Internal Auditor, or ISO-based Management System Awareness based on ISO 14001, ISO 9001, and OHSAS 18001.

Management System Consulting and Verification

Management System Implementation/Re-Design  More organizations are seeing the benefit of developing one integrated business management system to improve performance and to manage risks at all levels. Whether driven by management of quality and customer satisfaction (ISO 9001), environmental impact (ISO 14001), occupational health and safety (OHSAS 18001), greenhouse gas emissions and corporate image (ISO 14064), or other risk areas, CAPPA Management Inc. is well qualified to advise on the latest ISO-based standards.

Process Mapping/Performance Metrics  Our clients have provided glowing feedback on CAPPA’s risk-based approach to process mapping and development of performance metrics to improve business processes and overall organizational effectiveness.

Internal Audit  With certified lead auditors for environmental management systems, quality management systems, health and safety management systems, and for greenhouse gas verifications, CAPPA Management Inc. is well positioned to perform your internal system audits, or to coach and train your own team.

Environmental and Occupational Health & Safety Compliance Audit  With certified lead auditor status, CAPPA Management Inc. has conducted environmental and occupational health & safety compliance audits involving Federal, Provincial, Municipal legislation, and supply-chain based contractual requirements for environmental management.

Greenhouse Gas Inventorying/Reporting/Validation/Verification (Carbon Services)

CAPPA Management Inc. is qualified under the California Climate Action Reserve, The Climate Registry, the California Air Resources Board, and to complete verifications under ISO 14064-3. CAPPA is also qualified to complete verifications of Kyoto Protocol Clean Development Mechanism/Joint Implementation projects under United Nations Framework Convention on Climate Change (UNFCCC) through affiliation with accredited Verification Bodies, and has completed facility level GHG reporting for clients in Canada.